Terms and Conditions

Preambule

The present general terms and conditions of sale apply to all services concluded on the Sara’s Fashion Academy website. The Sara’s Fashion Academy website is a service of :

– the company Sara’s Fashion Academy

– located at : Neuchâtel

– URL address of the website : https://www.sarasfashionacademy.com/

-email address: hello@sarasfashionacademy

The customer declares to have read and accepted the general conditions of sale before placing the order. The validation of the order is thus worth acceptance of the general conditions of sale. The validation of the order is thus worth acceptance of the general conditions of sale.

Article 1 – Content and scope of application

The present general terms and conditions of sale apply by right to the following services: Online training.

They apply to the exclusion of all other conditions, and in particular those applicable to sales on the Internet or through other distribution and marketing channels.

The sale is deemed concluded on the date of acceptance of the order or immediate purchase by the seller. Any order or immediate purchase implies unreserved acceptance of these general terms and conditions of sale, which shall prevail over all other terms and conditions, except those expressly accepted by the seller.

The buyer declares to have read and accepted the present general terms and conditions of sale before making an immediate purchase or placing an order.

Article 2 – Pre-contractual information

Prior to the immediate purchase or the placing of the order and the conclusion of the contract, these general conditions of sale are communicated to the buyer, who acknowledges having received them. The following information is communicated to the buyer in a clear and comprehensible manner:

– the price of the service or the method of calculating the price and, if applicable, any additional transport, delivery or postage costs and any other costs; – the date or time by which the provider commits to perform the service, regardless of price, and any other contractual terms and conditions;

-information about the provider’s identity, postal, telephone and electronic contact details, and activities;;the procedures for handling complaints; – the duration of the contract, if it is concluded for a fixed term, or the conditions for its termination in the case of a contract for an indefinite term;

– with regard to digital content, any relevant interoperability of that content with certain hardware or software of which the trader has or should reasonably have knowledge.

The service provider must also communicate to the buyer, or make available to him, the following information: : – legal status and form, contact information for quick access and direct communication;

-where applicable, the registration number in the trade and company register or the trade register; ; for activities subject to an authorization system, the name and address of the authority that issued it; – for a service provider subject to value added tax and identified by an individual number pursuant to Article 286 ter of the General Tax Code, his individual identification number; ter

-for a service provider who is a member of a regulated profession, his professional title, the EU Member State in which it was granted and the name of the professional order or body with which he is registered;any financial guarantee or professional liability insurance taken out by him, the details of the insurer or guarantor and the geographical coverage of the contract or commitment.

Article 3 – Order

By order, it is to be understood any order relating to the services appearing on the tariffs of the salesman, and accepted by him, accompanied by the payment of the installment possibly envisaged on the purchase order. Any order, to be valid, must be established on the order forms of the salesman, at the disposal of the customers in its stores.

Any order received by the seller is considered firm and final. It entails full acceptance of the present general terms of sale and the obligation to pay for the products ordered. The buyer has a right of withdrawal of 14 days from the conclusion of the contract, except exception provided by the article L.211-28 of the Code of consumption.

Article 4 – Estimate

For the services giving place to the establishment of a preliminary estimate, the sale will be regarded as final only after establishment of an estimate by the provider and sending to the purchaser of the confirmation of the acceptance of the order. The estimates established by the provider have a validity period of 30 days.

Article 5 – Performance of the service and termination of the contract

Except for special conditions specific to the sale, the performance of the service will be carried out within 1 day from the receipt by the seller of an order in due form. In case of failure of the salesman to his obligation of execution at the date or at the expiration of the delay foreseen above, or, in defect, at the latest 30 days after the conclusion of the contract, the buyer can cancel the contract, in the conditions of the articles L. 216-2 and L. 216-3 and L. 216-4 of the code of the consumption, by registered letter with request for notice of reception or by a writing on another durable support, if, after having enjoined, according to the same modalities, the professional to supply the service within a reasonable additional time, this last one did not carry out in this time.

The contract shall be deemed to be terminated on receipt by the trader of the letter or writing informing him of such termination, unless the trader has performed in the meantime. However, the buyer may immediately terminate the contract where the trader refuses to provide the service or where he fails to perform his obligation to provide the service on the date stipulated, if that date or time limit constitutes an essential condition of the contract for the buyer. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request by the consumer before the conclusion of the contract.

The costs and risks associated with this operation shall be borne exclusively by the Provider. Except in cases of force majeure, the deposit paid at the time of the order is automatically acquired and cannot give rise to any reimbursement.

Article 6- Exceptions to the withdrawal period

The 14-day withdrawal period does not apply to the situations listed below:

Cancellation of the order

In the event of cancellation of the order by the purchaser, after acceptance of the salesman, for some reason that it is except the force majeure, a sum corresponding to 50 % of the amount of the purchase will be acquired to the salesman, as damages, in repair of the damage thus undergone.

Article 7 – Price

The prices are firm and definitive. Except for special conditions specific to the sale, the prices of the services provided are those appearing in the price catalog on the day of the order. They are expressed in legal currency and stipulated all taxes included.

Article 8 – Payment

Except other modalities expressly provided for by the particular conditions, the payment of the price is made cash with the order. No order can be taken into account in the absence of a complete payment at this date. The payments made by the purchaser will be considered as final only after effective collection of the sums due by the provider.

An invoice will be given to the buyer on request.

Article 9 – Guarantees – Generalities

9-1 Legal guarantee of conformity

Sara’s Fashion Academy is the guarantor of the conformity of the goods sold to the contract, allowing the buyer to make a claim under the legal guarantee of conformity provided for in Articles L. 217-3 and following of the Consumer Code. In case of implementation of the legal guarantee of conformity, it is recalled that :

– the buyer has a period of 2 years from the delivery of the goods to act; – the buyer can choose between repairing or replacing the good, subject to the cost conditions provided for in article L. 217-17 of the Consumer Code; – the buyer does not have to prove the non-conformity of the good during the 24 months in case of new goods (12 months in case of second-hand goods), following the delivery of the good.

9-2 Legal guarantee against hidden defects

In accordance with articles 1641 and following of the civil code, Sara’s Fashion Academy is the guarantor of hidden defects that may affect the sold good.. It is up to the buyer to prove that the defects existed at the time of the sale of the goods and are such as to render the goods unfit for the purpose for which they were intended. This guarantee must be implemented within two years from the discovery of the defect.

The buyer can choose between the resolution of the sale or a reduction of the price in accordance with Article 1644 of the Civil Code

Article 10 – Intellectual property

All technical documents, products, drawings, photographs given to buyers remain the exclusive property of Sara’s Fashion Academy, the sole owner of the intellectual property rights on these documents, and must be returned to it at its request. Buyers agree not to use these documents in any way that could infringe the supplier’s industrial or intellectual property rights and agree not to disclose them to any third party.

Article 11 – Competent jurisdiction

All the litigations to which the operations of purchase and sale concluded in application of the present general conditions of sale could give place, concerning so much their validity, their interpretation, their execution, their cancellation, their consequences and their continuations and which could not have been solved with the friendly one between the salesman and the customer, will be subjected to the courts of competent jurisdiction under the conditions of common law.

For the definition of the competent jurisdiction, the salesman elects residence in Neuchâtel, Suisse.

Article 12 – Language of the contract

The present general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.

Article 13 – Mediation and settlement of disputes

The buyer can resort to a conventional mediation, in particular with the Commission of the mediation of consumption or with the existing authorities of sectorial mediation, or with any alternative mode of settlement of the disputes (conciliation, for example) in case of dispute.

In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/ This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/

Article 14 – Applicable law

The present general conditions are subject to the application of French law. It is so for the rules of substance as for the rules of form. In case of dispute or claim, the buyer will address in priority to the seller to obtain an amicable solution.

Article 15 – Protection of personal data

Collected data :

The personal data that are collected on this site are the following: account opening: during the creation of the user’s account, his electronic address; – connection: when the user connects to the website, it records, in particular, his name, first name, connection data, use, location and payment data; – profile: the use of the services provided on the website makes it possible to fill in a profile, which may include an address and a telephone number; – payment : in the context of payment for products and services offered on the website, the website records financial data relating to the user’s bank account or credit card; – communication : when the website is used to communicate with other members, data concerning the user’s communications are temporarily stored; – cookies : les cookies sont utilisés, dans le cadre de l’utilisation du site. L’utilisateur a la possibilité de désactiver les cookies à partir des paramètres de son navigateur.

Utilisation des données personnelles

Les données personnelles collectées auprès des utilisateurs ont pour objectif la mise à disposition des services du site web, leur amélioration et le maintien d’un environnement sécurisé. Plus précisément, les utilisations sont les suivantes : – accès et utilisation du site web par l’utilisateur ; – gestion du fonctionnement et optimisation du site web ; – organisation des conditions d’utilisation des Services de paiement ; – vérification, identification et authentification des données transmises par l’utilisateur ; – proposition à l’utilisateur de la possibilité de communiquer avec d’autres utilisateurs du site web ; – mise en oeuvre d’une assistance utilisateurs ; – personnalisation des services en affichant des publicités en fonction de l’historique de navigation de l’utilisateur, selon ses préférences ; – prévention et détection des fraudes, malwares (malicious softwares ou logiciels malveillants) et gestion des incidents de sécurité ;

– gestion des éventuels litiges avec les utilisateurs ; – envoi d’informations commerciales et publicitaires, en fonction des préférences de l’utilisateur.

Partage des données personnelles avec des tiers

Les données personnelles peuvent être partagées avec des sociétés tierces, dans les cas suivants :

– quand l’utilisateur utilise les services de paiement, pour la mise en oeuvre de ces services, le site web est en relation avec des sociétés bancaires et financières tierces avec lesquelles elle a passé des contrats ; – lorsque l’utilisateur publie, dans les zones de commentaires libres du site web, des informations accessibles au public ;

– quand l’utilisateur autorise le site web d’un tiers à accéder à ses données ; – quand le site web recourt aux services de prestataires pour fournir l’assistance utilisateurs, la publicité et les services de paiement. Ces prestataires disposent d’un accès limité aux données de l’utilisateur, dans le cadre de l’exécution de ces prestations, et ont une obligation contractuelle de les utiliser en conformité avec les dispositions de la réglementation applicable en matière protection des données à caractère personnel ; – si la loi l’exige, le site web peut effectuer la transmission de données pour donner suite aux réclamations présentées contre le site web et se conformer aux procédures administratives et judiciaires ; – si le site web est impliquée dans une opération de fusion, acquisition, cession d’actifs ou procédure de redressement judiciaire, elle pourra être amenée à céder ou partager tout ou partie de ses actifs, y compris les données à caractère personnel. Dans ce cas, les utilisateurs seraient informés, avant que les données à caractère personnel ne soient transférées à une tierce partie.

Sécurité et confidentialité

Le site web met en oeuvre des mesures organisationnelles, techniques, logicielles et physiques en matière de sécurité du numérique pour protéger les données personnelles contre les altérations, destructions et accès non autorisés. Toutefois, il est à signaler qu’internet n’est pas un environnement complètement sécurisé et le site web ne peut pas garantir la sécurité de la transmission ou du stockage des informations sur internet.

Mise en oeuvre des droits des utilisateurs

En application de la réglementation applicable aux données à caractère personnel, les utilisateurs disposent des droits ci-dessous mentionnés, qu’ils peuvent exercer en faisant leur demande à l’adresse suivante : hello@sarasfashionacademy

Le droit d’accès : ils peuvent exercer leur droit d’accès, pour connaître les données personnelles les concernant. Dans ce cas, avant la mise en œuvre de ce droit, le site web peut demander une preuve de l’identité de l’utilisateur afin d’en vérifier l’exactitude.

Le droit de rectification : si les données à caractère personnel détenues par le site web sont inexactes, ils peuvent demander la mise à jour des informations.

Le droit de suppression des données : les utilisateurs peuvent demander la suppression de leurs données à caractère personnel, conformément aux lois applicables en matière de protection des données.

Le droit à la limitation du traitement : les utilisateurs peuvent de demander au site web de limiter le traitement des données personnelles conformément aux hypothèses prévues par le RGPD.

Le droit de s’opposer au traitement des données : les utilisateurs peuvent s’opposer à ce que ses données soient traitées conformément aux hypothèses prévues par le RGPD.

Le droit à la portabilité : ils peuvent réclamer que le site web leur remette les données personnelles qui lui sont fournies pour les transmettre à un nouveau site web.Evolution de la présente clauseLe site web se réserve le droit d’apporter toute modification à la présente clause relative à la protection des données à caractère personnel à tout moment. Si une modification est apportée à la présente clause de protection des données à caractère personnel, le site web s’engage à publier la nouvelle version sur son site. Le site web informera également les utilisateurs de la modification par messagerie électronique, dans un délai minimum de 15 jours avant la date d’effet. Si l’utilisateur n’est pas d’accord avec les termes de la nouvelle

rédaction de la clause de protection des données à caractère personnel, il a la possibilité de supprimer son compte.

Ces CGV prestations de services en ligne pour les particuliers ont été créées sur le site Rocket Lawyer.